Reference

How 777gold Handles Your Personal Information

Your account data — from registration details to payment activity via bKash, Nagad, and Rocket — is handled with clear rules about what we collect, why we hold it, and how you can request changes.

Account Data ProtectionPayment Privacy — bKash, Nagad, RocketYour Right to Access & DeleteCookie ControlsSecure Data Retention
777gold How 777gold Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login and on sensitive actions like withdrawal requests. We do not store your bKash or Nagad PIN — payment authentication happens inside your wallet app, not on our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which parts of the platform are used most. You can adjust non-essential cookie preferences from the cookie banner or your browser settings at any time.

Data Retention Rules

Active account data is held while your account remains open. After closure, we retain only what applicable financial and legal obligations require.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data, subject to legal retention requirements. Submit your request through live chat or the privacy email address and we will confirm the outcome in writing.

PRIVACY CONTACT

Reach Us About Your Data

Email Privacy Team Send data access, correction, or deletion requests to our privacy contact address. We aim to acknowledge your request within two business days and resolve it within the period required by applicable law.
Live Chat Support Open the live chat window from your account dashboard to raise a privacy concern directly. Our support team can log your request and escalate it to the data team on your behalf.
Account Settings Path Some data changes — like updating your contact number or linked bKash wallet — can be handled directly inside your account under Settings, without needing to contact support at all.

Common Questions About Your Privacy

We collect your name, email address, phone number, and the payment method you register — such as your bKash or Nagad mobile number. Device and session data is also logged for security purposes.

Your wallet number is stored as part of your payment profile so withdrawals can be processed. Your wallet PIN is never collected or stored by us — that stays inside your bKash or Nagad app.

Yes. Contact the privacy team via live chat or email with your account details and we will provide a summary of the personal data we hold, within the timeframe required by applicable law.

Submit a deletion request through live chat or the privacy email address. We will process it subject to any legal retention obligations — for example, transaction records may need to be kept for a regulatory period even after account closure.

We share data only where necessary — with payment processors handling your bKash, Nagad, or Rocket transactions, and where required by law. We do not sell personal data to advertisers or unrelated third parties.

Go to Settings inside your account to update your phone number or linked wallet. For changes that require identity verification, live chat support can walk you through the steps needed to complete the update securely.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.